Frequently Asked Questions
Do you work in-person or using telehealth?
We exclusively work in-person.
Where do you meet?
113 Rolling Acres Drive in Rockwood. Yes it's a house. You know you've found it if you see the big flowers on the wall outside the front door. It is by appointment only.
Does a Marriage and Family Therapist work with individuals?
Absolutely. While our training as a Marriage and Family Therapist includes a focus on relationships and family systems, many clients are individuals. We support people navigating a wide range of personal challenges, not just those related to relationships.
What ages do you work with?
We work with all ages. During our free consultation call, we can work together to make sure this will be a good fit.
What do you charge and how long is a session?
As of April 13th 2026, individual, couples, and family sessions with Steph Iles are $120 each and typically last around one hour.
The intern offers sessions at a reduced rate of $40 per session. Intern sessions are 50 minutes, which is considered a standard “therapy hour.”
What is an intern in this environment?
Starting May 1st 2026 we will add an intern. Delaney is a student working towards her Masters degree in Counseling. Her sessions are recorded and reviewed by a supervisor.
Intern therapists provide affordable counseling while bringing passion and fresh perspective to their work. They are also closely supported by a supervisor and clinical team, so you benefit from more than one set of eyes on your care.
Do you offer a free initial consultation?
Yes, we are willing to do an initial consultation for free to answer questions and see if it is a good fit. These meetings are typically 15-20 minutes and done by phone.
Do you take insurance?
No, we do not accept insurance directly. However, Steph's clients will be provided a superbill—a detailed receipt that you can submit to your insurance provider for possible out-of-network reimbursement. I recommend contacting your insurance company directly to ask how they handle superbills, as reimbursement policies vary. Since I am not affiliated with insurance providers, I’m unable to answer specific questions about their processes or coverage.
The intern will not be able to offer a Superbill and only works out of pocket for $40.
What are issues you don't work with?
We typically do not work with eating disorders, autism spectrum disorders, schizophrenia, or substance use disorders as primary treatment concerns. These areas often require specialized support, and we believe clients are best served within a comprehensive system of care. We may work with individuals facing these challenges if they are already connected to a broader treatment team—such as psychiatrists, nutritionists, or recovery specialists—as part of a coordinated approach.
Do I have to be a Christian to be a client?
No. While we personally hold Christian beliefs, our approach in session is respectful, welcoming, and client-centered. We do not impose our faith or values. If a client expresses a desire to incorporate their own faith or spirituality into the therapeutic process, we are open to integrating that in a way that supports their goals—but it is never expected or required.
Please Note (Religion and Politics)
Your therapist's religion and politics should not impact your therapy experience negatively. Ethically a therapist should not impose their views on you and should create a safe environment for you to discuss whatever you need to process.
What Does the Office Look Like?
